Legal
Refund Policy
1. Overview
Refund eligibility depends on the service type, project status, and agreed scope.
2. Digital Services
Because services involve time, planning, design, setup, consultation, and digital work, payments may be non-refundable once work has started.
3. Before Work Begins
If a refund request is made before any work has started, it may be reviewed on a case-by-case basis.
4. After Work Begins
Once planning, design, setup, content work, consultation, or development has started, refunds are generally not provided for completed or partially completed work.
5. Revisions
Reasonable revisions are handled according to the agreed scope. A refund is not provided simply because additional work is requested outside the original scope.
6. Cancellations
Clients may cancel a project, but fees for completed work, time spent, and committed resources may remain due.
7. Third-Party Costs
Domain, hosting, software, platform, advertising, subscription, or third-party costs are generally non-refundable.
8. Disputes
Clients should contact Harmen Marketing Management first to resolve any concerns.
9. Contact
For refund questions, contact Harmen Marketing Management.